Terms & Conditions

Last Updated: August 11, 2026

Welcome to Hartman Family Media LLC. These Terms & Conditions govern your use of our website and your purchase of products through our online store. By accessing or using this website or placing an order, you agree to these Terms & Conditions.

1. About Us

This website and online store are operated by Hartman Family Media LLC ("Hartman Family Media," "we," "us," or "our").

Our website provides information about our books, educational materials, merchandise, and other products, as well as the ability to purchase certain products online.

2. Use of Our Website

You may use our website for lawful purposes and in accordance with these Terms & Conditions.

You agree not to:

Use the website for any unlawful purpose;
Attempt to gain unauthorized access to the website or its systems;
Interfere with or disrupt the operation of the website;
Copy, reproduce, distribute, or commercially exploit our content without permission; or
Use our website in a manner that could damage, disable, overburden, or impair the website or interfere with other users' access to it.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate. However, colors and appearance may vary depending on your device or monitor.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

Product availability is not guaranteed until an order has been accepted and confirmed.

4. Orders

When you place an order through our website, you are making an offer to purchase the products in your order.

After you submit your order, you should receive an order confirmation. An order confirmation does not necessarily mean that we have accepted your order. We reserve the right to cancel or refuse an order for reasons including product availability, pricing errors, suspected fraudulent activity, or other circumstances that may prevent us from fulfilling the order.

If we cancel an order after payment has been processed, we will issue a refund for the amount paid.

5. Pricing and Payment

All prices are displayed in U.S. dollars unless otherwise stated.

Available payment methods are displayed during checkout. Payment must be successfully processed before an order can be fulfilled.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted.

Applicable sales tax, shipping charges, and other applicable fees will be displayed during checkout.

6. Shipping and Delivery

We ship products to the locations and according to the shipping options available at checkout.

Estimated shipping or delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.

Once an order has been shipped, delivery may be affected by circumstances outside our control, including carrier delays, weather, natural disasters, or other transportation disruptions.

Some products may be produced and fulfilled by third-party fulfillment providers. These products may be shipped separately from other items in your order.

Additional shipping information, including our return and refund procedures, is provided in our Shipping & Returns Policy.

7. Print-on-Demand and Third-Party Fulfillment

Some products available through our store may be produced and fulfilled by third-party providers, including Printify and its manufacturing and fulfillment partners.

These providers may receive information necessary to process and fulfill your order, such as your name, shipping address, order details, and other information required for fulfillment.

Our use of third-party service providers is described in our Privacy Policy.

8. Returns, Refunds, and Exchanges

Our return and refund practices are described in our Shipping & Returns Policy.

Products that are damaged, defective, or incorrectly fulfilled may be eligible for a refund or replacement in accordance with that policy.

Certain products, including custom or print-on-demand merchandise, may not be eligible for return simply because you changed your mind.

9. Intellectual Property

All content on this website, including but not limited to text, photographs, illustrations, artwork, logos, graphics, characters, product designs, book content, videos, audio, and other materials, is owned by or licensed to Hartman Family Media LLC unless otherwise indicated.

Our original characters, including Nova and Orbit, and associated artwork and creative works are protected by applicable intellectual property laws.

You may view and use the website for your personal, non-commercial purposes. You may not reproduce, modify, distribute, sell, publicly display, create derivative works from, or commercially exploit our copyrighted materials without our prior written permission.

10. User Submissions

If you submit comments, reviews, photographs, testimonials, or other content to us, you represent that you have the right to submit that content and that it does not violate the rights of another person.

By voluntarily submitting content to us for publication or promotional purposes, you grant us permission to use, reproduce, and display that content for those purposes, unless otherwise agreed in writing.

You should not submit confidential, sensitive, or private information through public areas of our website.

11. Links to Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control and are not responsible for the content, policies, security, or practices of third-party websites. Your use of third-party websites is subject to their own terms and policies.

12. Disclaimer

We provide our website and its content on an "as is" and "as available" basis to the extent permitted by applicable law.

We make no guarantee that the website will always be available, uninterrupted, error-free, or free of harmful components.

Nothing in these Terms & Conditions excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Hartman Family Media LLC and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of our website or purchase or use of our products.

Our total liability relating to a particular purchase will not exceed the amount you paid for the product giving rise to the claim, except where a greater amount is required by applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Hartman Family Media LLC and its owners, employees, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of our website, violation of these Terms & Conditions, or violation of another person's rights.

15. Privacy

Our collection and use of personal information is described in our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

16. Changes to These Terms

We may update these Terms & Conditions from time to time. When we make changes, we will update the "Last Updated" date at the beginning of this document.

Your continued use of the website after updated Terms & Conditions are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

17. Governing Law

These Terms & Conditions are governed by the laws of the State of Arkansas, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from these Terms & Conditions or your use of our website will be handled in accordance with applicable Arkansas law and in a court of competent jurisdiction.

18. Contact Us

If you have questions about these Terms & Conditions, your order, or our policies, please contact us through the contact information provided on our website.

Hartman Family Media LLC
Arkansas, United States

By using this website or placing an order through our online store, you acknowledge that you have read and agree to these Terms & Conditions.